Recent Articles
🔢 Meter Readings – How Submissions Work
The Reality (Please Read First) Once a customer is registered with a supplier, they are automatically given access to an online account. This is: Standard industry practice An Ofgem requirement The default method for account management Paper billing ...
📌 iDNO and Sub-Region Pricing
Purpose: Give you everything you need to quote sub-region sites confidently and avoid unnecessary delays. ⭐ Quick Summary Some sites sit in sub-regions (IDNOs). You price them using the parent region. Only EDF, BGB, and Valda accept sub-regions. This ...
Online Broker Prep Form - User Guide v1.1 📘
What is the Broker Prep Form? As part of our continued investments in processes, the Broker Prep Form is a self-service tool that allows you to submit contract preparation requests directly to us for Scottish Power, EON, and EDF. Once submitted, your ...
Nuclear Regulated Asset Base (RAB) Levy – What Brokers Must Know ⚡🏗️
1. Overview ? The Nuclear RAB Levy is a new non-commodity cost applied to electricity bills to help finance the UK’s next generation of nuclear power stations (starting with Sizewell C). Suppliers are legally required to collect it and pass it on. ...
Supplier Goes Bust – What Brokers Must Do (SOLR Process) ⚠️
Last Updated: November 2025 Overview ? When a supplier collapses (for example, Tomato Energy), Ofgem immediately appoints a Supplier of Last Resort (SOLR). This ensures the customer stays on supply and their account is transferred to a new supplier; ...
Popular Articles
MAX UPLIFTS + CREDIT CRITERIA 💳
NB: EON MINIMUM EAC: 1500KWH - ALL THE REST MINIMUM EAC: 5000KWH Please see below table of maximum uplifts per supplier. SUPPLIER ELEC UPLIFT (PENCE) GAS UPLIFT (PENCE) MINIMUM CREDIT SCORE EDF ENERGY (EDF) 2.0 2.0 25 ON EXPERIAN - NO CCJS RENEWALS ...
Commission Schedules Explained (Read This Before Raising Tickets) ⭐
Please see below table of commission payouts... SUPPLIER HOW SUPPLIER PAYS OUT WHAT THE BROKER GETS CLAWBACK CRITERIA EDF ENERGY (EDF) FOR ACQUISITION AND RENEWAL: 70:30 SPLIT ON INITIAL PAYMENT, BALANCE BETWEEN 18-21 MONTHS AFTER LIVE (SO IF 2YR OR ...
Understanding Deemed (or Incorrect) Rate Emails from Kraken-Based Suppliers 🐙
? What’s the issue? When a contract is accepted by a supplier using the Kraken platform (such as EDF, E.ON Next, etc.), customers often receive emails stating they’re on a deemed, variable, or Freedom rate or an incorrect rate— even if a contract ...
Broker Widget - Complete User Guide🚀🚀🚀
? What Is This? The Broker Widget is a lookup tool that lets you search for MPAN/MPRN data (meter numbers for electricity/gas). It checks our database sources to find the information you need, and tracks credits automatically. ? Step 1: Logging In ...
📝 Prep Form – Completion Standards
FROM 01/12/2025, THIS PAPER PREP FORM WILL BE REPLACED BY A NEW ONLINE SELF-SERVICE TOOL WITH AUTOMATIC VALIDATION AND INSTANT TICKET CREATION. USER GUIDE AND TRAINING DETAILS COMING SOON. ⚡ Overview All E.ON and Scottish Power submissions must ...